Personal guidance and tailored advice

No, a referral is not necessary. You can contact us directly for an informal introductory meeting. During this meeting, we will discuss together what your needs are and how we can best help you. 

Absolutely! At Amputee Care Center, we welcome children and adults every day who are not completely satisfied with their current prosthesis and just want additional advice about their options. A second opinion at Amputee Care Center is completely non-binding and free of charge. 

Yes, definitely. We believe in cooperation. If you wish, we will contact your doctor, physiotherapist or other healthcare providers to work out a joint plan that best suits your rehabilitation or wishes.

Yes, a basic prosthesis is almost always reimbursed by your Dutch health insurance or Belgian mutual health insurance if there is a medical indication. However, a co-payment may apply for advanced prostheses or a sports prosthesis. During the introductory meeting, we will be happy to inform you about the options for reimbursement. Amputee Care Center is an official partner of all Belgian mutual health insurers and a number of Dutch health insurers. We are happy to take the entire administration process off your hands, so that you can simply enjoy your prosthesis!

You come in for an open discussion with one of our prosthetists. We listen to your story, review your situation and answer all your questions. Sometimes we do a short test or analysis straight away. Everything is completely non-committal.

An introductory meeting at the Amputee Care Center (ACC) at the Benelux main centre in Genk (Belgium) is a first, non-binding step to discuss your situation and needs with a specialised team. The interview is intended for children and adults with a prosthesis or people who are yet to undergo an amputation. During the introductory meeting, you can expect the following;

• Personal introduction: You will be welcomed in a relaxed atmosphere to put you at ease.
• Discussion of your situation: The team listens to your story, medical background and lifestyle to get a good idea of your needs.
• Explanation of prosthetic options: You get information about the different types of prostheses, such as myo-electric, bionic arm or leg prostheses and which ones would suit you best.
• Demonstration of prostheses: If you wish, you can see or even try out some prostheses to get a better idea of their functionalities.
• Discussion of the process: The team will explain what the further process looks like, from any pre-operative counselling to rehabilitation and aftercare.
• Financial information: You will be informed about the costs, possible reimbursements and refunds through mutualities or insurances. 

The aim of this interview is to provide you with all the necessary information so that you can make an informed decision about the follow-up process. It is completely non-binding and does not commit you to anything.

For more information or to make an appointment, please contact the Amputee Care Center via the contact form on the website or by telephone.

Yes. Collaboration is key for us. If you wish, we will contact your doctor or therapist to draw up a well-tailored care plan.

The Amputee Care Center (ACC) in Genk takes a multidisciplinary approach in which we work closely with various care providers, including your GP, rehabilitation doctor, physiotherapist, occupational therapist and other professionals involved. This collaboration aims to provide total care that is fully tailored to your personal situation and needs.

• Integration of healthcare providers: ACC actively involves your existing healthcare team in the treatment process. This means that your GP, rehabilitation doctor and physiotherapist are informed and, if necessary or desired, consulted to ensure that all aspects of your health and rehabilitation are considered.
• Joint decision-making: By collaborating with your own, trusted healthcare providers, ACC can make joint decisions on the choice of prosthesis, rehabilitation plan and any adjustments to best suit your lifestyle and goals.
• Continuity of care after amputation: This integrated approach ensures a seamless transition between the different phases of your rehabilitation, from initial consultation to aftercare, reducing the risk of complications and optimising your recovery.
  Lifelong follow-up: Together, we offer lifelong follow-up to keep your prosthesis evolving with your body, lifestyle and technological progress. Thanks to regular optimisation, your prosthesis remains functional, comfortable and tailored to your daily needs.

If you are considering starting a programme at ACC, it is advisable to discuss this with your GP, physician specialist, physiotherapist or your current healthcare providers. They can provide valuable input and work with the team at ACC to create a treatment plan fully tailored to your needs.

For more information or to make an appointment, please contact the Amputee Care Center via the website or by phone

Yes. If you know you will have to undergo an amputation, we strongly recommend contacting us beforehand. We will help you prepare properly and guide you through the whole process, physically and mentally.

The ACC (Amputee Care Center) team can also guide you even before an amputation, which is often a great added value. By contacting a prosthetist at an early stage, you not only get practical information and a listening ear, but early cooperation and care coordination also increases the chances of a smoother recovery and better end result.

• Information & preparation: You receive clear explanations about the entire process, from surgery to prosthesis and rehabilitation, so you know what to expect.
• Psychological support: An amputation involves a lot of emotions. The ACC helps you to be mentally stronger at the start, focusing on loss processing, self-image and motivation.
• Education about prosthetic options: You will already gain insight into which prostheses (e.g. myo-electric or bionic) are possible later, and what that means for your life after surgery.
  Medical and technical preparation: By working together with your GP, rehabilitation doctor, physiotherapist or surgeon at an early stage, the ACC can advise on surgical techniques that facilitate later prosthetic provision (such as optimal preservation of muscle groups or nerves).
• Optimal stump care after amputation: crucial for a good recovery and a successful prosthetic fitting. The first 6 weeks are a critical phase where wound healing, shape correction and prevention of complications are key. Our team helps nurses and wound care specialists in the hospital to obtain the best results.
• Better rehabilitation planning: The earlier your care team is coordinated, the faster you can start targeted rehabilitation after surgery, without unnecessary loss of time.
• In short: a pre-amputation consultation with a prosthetist at the Amputee Care Center will help you begin this drastic step with knowledge, confidence and the right support. The ACC team is by your side, from the very first moment.

With us, you won't have long waiting times. At the Amputee Care Center (ACC) main centre in Genk, we aim to provide a fast and efficient service and do our best to help you as soon as possible. We usually schedule an introductory consultation within one to three weeks. Thanks to in-house production and direct technology, we can often move quickly. We have all services and prosthetics teams under one roof. That means your appointments can be scheduled - consecutively - to save you time. Also ask about our quick service; leg prosthesis in 1 day.

We work by appointment only - so we can really make time for you. Contact us and we will make sure you get to the right specialist right away.

Making an appointment at the Amputee Care Center (ACC) is easy and completely non-binding. You can contact us by phone or submit a request via the contact form on the website.

Absolutely. We make customised prostheses for walking, cycling, swimming, strength training, work, hobby and more. We like to think along with your lifestyle and ambitions.

These prostheses are fully customised by us, tailored to your personal goals, physical capabilities and lifestyle.

• Sports prostheses are designed to support you in activities such as running, skiing, cycling, golf, swimming or climbing. They are light, dynamic and shock-absorbing, with specific components such as a ‘blade’ or swimming hand. They allow both recreational and elite athletes, young and old, to keep moving safely and actively.
• Work prostheses provide customised support for people doing physical work, such as in construction, care or engineering. They are robustly built and can be fitted with special grips or interchangeable tools, depending on the tasks you perform.
• ACC also develops customised solutions for hobbies or daily activities - such as gardening, making music, cooking or painting.It often works with modular systems so you can easily adapt the prosthesis to whatever you want to do at the time. The specialists at the ACC 3D print lab create modular systems to suit your needs.

At Amputee Care Center, prosthetists, therapists, doctors and psychologists work together. That means we are quick to adapt, think holistically, provide personalised care and are flexible. Whether you want to relearn how to walk, cycle, swim, garden or just get through your day without pain - we build your prosthesis around your life, not the other way around. With us, you always get tailor-made advice.

Our support does not stop at delivery. We follow up with you, remain available and adjust when needed. Because a good prosthesis evolves with your body and your stage of life.

Looking for advice on a new prosthetic for your child?
Children and young people deserve an approach that takes growth, play, school and self-confidence into account. That is why the prosthetists of our paediatric team - for children's prostheses - always ensure:

• Modern technology
• Regular follow-up and quick fitting
• Comfort and strength for movement and sports
• Designs that make children happy (such as superhero prostheses)

Children receive special attention at the ACC because they are constantly growing and developing. Their prosthesis must be regularly adjusted and adapted to their age and activities. The team ensures that children can move freely, play and participate in everyday life. Attention is also paid to their self-image and emotional well-being. Parents, therapists and schools are actively involved and supported throughout.  This is how we make every prosthesis a support and a pride.