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Pre-operative introductory meeting

An amputation operation is not something to be taken lightly. It is a major change in your life, both physically and mentally. At Amputee Care Centre (ACC by Spronken), we therefore believe it is important to meet people before their amputation surgery. The pre-operative introductory meeting is our way of helping you prepare for what is to come. We guide you through stump care, make your first temporary prosthesis and then provide you with a custom prosthesis that fits you perfectly! 

Book an introductory meeting

Book an introductory meeting with a delicious cup of coffee!

Contact us by completing the Contact Form or by calling +32 (0)470 500 888.

We are at your service.

Book an introductory meeting

Book an introductory meeting with a delicious cup of coffee!

Contact us by completing the Contact Form or by calling +32 (0)470 500 888.

We are at your service.

Why meet with a prosthetist-orthopaedic technician?

Contact us before your limb is amputated! The saying “good preparation is half the battle” also applies to amputation. During the pre-operative introductory meeting, which takes place before your operation, we will explain step by step what to expect. Our prosthetists and orthopaedic technologists will answer all your questions about stump care and the custom prosthetic solutions that are right for you. We will look ahead together with you. In our experience, this consultation greatly helps amputees and their loved ones to:

  • Feel less uncertain about the operation and the period afterwards.
  • Ask questions that your doctor may not be able to answer (yet).
  • Become mentally stronger in the run-up to the amputation.
  • Gain insight into the prosthetic options and thus gain a perspective on the future.
  • Get in touch with experts or fellow sufferers if you wish.

We often hear from people that this first consultation with the prosthetist-orthopaedic technician provides a great deal of peace of mind in the run-up to the amputation. At Amputee Care Centre, we take the time to listen to you and explain the options available to you. With us, you are not just a number, but a person with a story, dreams and concerns. We are proud of our holistic total care approach.

Amputation in children and young people

When performing an amputation on children or young people, we tailor the introductory consultation to the child and their parents, who remain involved throughout the entire process. We take into account the mental impact, but also the child's growth. Good preparation ensures a smoother adjustment after the amputation operation, especially for children. We will tell you everything about innovative solutions and the children's prosthesis that best suits your child.

Custom prostheses

During the initial consultation, we will also tell you everything about our custom prostheses. Custom prostheses are tailor-made artificial limbs that are specially designed and manufactured for one specific user. They take into account the unique anatomy, lifestyle, medical needs and aesthetic wishes of the individual.

The Amputee Care Centre specialises in designing and manufacturing custom prostheses. Our custom-made prostheses are:

  • Unique and tailor-made: adapted to the shape of the residual limb, weight, degree of mobility and intended use (e.g. walking, sports).
  • Functional and aesthetic: they combine technical performance with comfort and often a natural appearance.
  • Usually made with 3D scanning/printing, composite materials or medical silicone.
  • Innovative electronic or bionic components controlled by AI.

Digital prostheses

The Amputee Care Centre team specialises in digital prostheses. Digital prostheses are artificial limbs that are designed and manufactured using digital technologies. This involves taking 3D scans of the residual limb, after which a customised design is created using CAD software. Digital prostheses offer a more accurate fit, unique personalisation and better reproducibility, making it easy to order a second prosthetic socket.

Digital simulations help our prosthetists to optimise the fit and biomechanics before production. AI (artificial intelligence) can recognise your unique muscle function and strength to automatically adjust settings (for example, in myoelectric prostheses or electronic prosthetic knees).

Prosthetic technology

Discover how innovative prosthetic technology can improve your life after amputation. Innovative prosthetic techniques combine biomechanics, electronics and digital design to make artificial limbs more functional and comfortable. We combine traditional craftsmanship with the latest technology. Thanks to 3D scanning, 3D printing and the placement of smart sensors, we can create arm prostheses and leg prostheses that fit perfectly and move naturally. We specialise in electronic knees, myoelectric and bionic models with AI, prostheses with tactile sensation and biofeedback. This gives you more freedom of movement, control and quality of life with the latest generation of prostheses.

Prosthesis maintenance

We will inform you about prosthesis maintenance. Proper maintenance of your prosthesis is essential for comfort, longevity and the warranty on parts. Clean the socket daily or weekly with water and mild soap and check your skin for irritation. Wash liners and socks (stump socks) regularly. Have your prosthesis professionally checked and adjusted annually at our prosthesis centre. At the Amputee Care Centre (ACC), this aftercare and adjustment is free of charge. This ensures that your prosthesis continues to function properly and prevents discomfort or damage in the long term.

Prosthesis service

Discover everything about prosthesis service before and after your amputation. Our prosthesis service includes support from the moment you receive a prosthesis: from advice and fitting to aftercare, adjustments and replacement. The Amputee Care Centre excels in this service thanks to:

  • Large network of expertise: with fitting locations throughout Belgium and the Netherlands and strong ties with doctors, hospitals and rehabilitation centres.  
  • Top technology & craftsmanship: we combine the latest electronic knees and myoelectric and bionic arms with digital workflows and traditional manufacturing.
  • A personal approach: your lifestyle and medical needs are central to our advice and choice of prosthesis. At the Amputee Care Centre, you are assigned your own team. The bond that develops between prosthetist and prosthesis wearer is lifelong. That is why the choice of your team is crucial for service and follow-up.
  • Continuous innovation and improvement: thanks to our international network and our brand independence, the Amputee Care Centre stays up to date with innovations from various brands worldwide. 

The Amputee Care Centre offers a prosthetic service before and after amputation, from your first temporary prosthesis to years later, usually for life. We are proud of our prosthetic service and grateful for the trust that prosthesis wearers place in us. Some people have had prostheses made by us for more than 60 years. This creates a family bond and is a source of job satisfaction for us!

Make a no-obligation appointment at Amputee Care Center

The pre-operative introductory consultation at Amputee Care Centre is always completely free of charge and without obligation. You do not need a referral from a doctor. To request an introductory consultation, simply contact us by telephone or email. We will coordinate with your hospital or treating physician, if necessary or desired. In many cases, we can also visit you at the hospital or care centre if you are not (yet) mobile. We will assist you from the initial care (compression therapy of the stump) to the design and manufacture of a new prosthesis and beyond.

Book an introductory meeting

Book an introductory meeting with a delicious cup of coffee!

Contact us by completing the Contact Form or by calling +32 (0)470 500 888.

We are at your service.

Frequently asked questions about the pre-operative introductory meeting

Do you have any questions about the introductory meeting at Amputee Care Centre? Don't worry! Feel free to contact us or check if we have already answered your question in the frequently asked questions below.

Why have an introductory meeting at ACC?

An amputation changes your life, but that doesn't mean it has to be a limitation! Together, we will ensure that you start this new chapter stronger and with confidence. At Amputee Care Centre, an introductory meeting guarantees you:

  • Personalised and multidisciplinary guidance before your amputation.
  • Information and insight into your rehabilitation and prosthesis.
  • Emotional and mental preparation.
  • Faster recovery and better results after surgery.
  • Contact with fellow amputees for extra support and perspective.
Why is cooperation between your prosthetist and primary care so important?

The Amputee Care Centre works closely with primary care providers, including medical pedicurists, general practitioners and home nurses, who often play an important role in referring patients for an introductory consultation.  

Early detection of problems

Primary care providers are often the first to detect complaints or abnormalities in feet and toes. Examples include:

  • diabetic foot problems
  • severe corns or pressure points
  • amputations due to infections or circulation problems

Trusting relationship with the patient

Patients usually have a strong relationship of trust with their general practitioner, nursing staff or medical pedicurist. This makes it easier to:

  • discuss sensitive topics, such as amputations
  • lower the threshold for specialist aids
  • promote adherence to treatment

Medical context and coordination of care

The general practitioner monitors the overall picture of the patient's health. This allows them to:

  • assess whether an amputation is appropriate within the clinical picture
  • coordinate with other healthcare providers such as podiatrists,
  • orthopaedic surgeons, occupational therapists and prosthetists/orthopaedic technologists.

Preventive effect

Medical pedicurists help by working preventively on the foot health of high-risk patients (such as people with diabetes, rheumatism or circulatory disorders). Thanks to their specialised knowledge, they can assess in good time when a prosthesis is needed or when further damage can be prevented.

Is the pre-operative consultation mandatory for a prosthesis?

No, it is certainly not mandatory, but we strongly recommend it if you have the opportunity. It helps you approach the operation with more confidence and less uncertainty. Even after an operation or if your child is born with a congenital abnormality, we at ACC are happy to assist you with the best custom prosthesis and comprehensive care.

We know from experience that people who have had this consultation often recover more quickly and feel mentally stronger during the rehabilitation process.

Do I have to pay for the pre-operative introductory consultation?

No, an introductory consultation at Amputee Care Centre is always completely free of charge and without obligation.

Do I need a referral from my doctor?

No, you do not need a referral letter. You can contact us directly to schedule an introductory consultation. If necessary, we will contact your treating physician ourselves (at a later date).

Can the consultation take place online or by telephone?

Yes, if necessary, we can also organise the conversation via video call or telephone. We often do this for people who are not (yet) mobile or for our international, intercontinental clients. This allows us to discuss who you are and what your goals are in detail. However, we prefer to have the conversation face-to-face, as this makes it easier and more personal! 

We always schedule a live meeting first.

What if I am in hospital and cannot come to ACC?

That is not a problem. If you are not (yet) mobile or are already in hospital, you can simply give us a call. We will then see what we can do for you and, at your request, we will be happy to consult with your doctor, nurse, physiotherapist or occupational therapist.

Sometimes we are still able to organise the meeting on site. Our team will then visit you in your room or at a quiet location in the hospital to discuss everything with you and, if necessary, your family. We only do this on request and subject to the availability of our team.

Can I bring someone with me to the appointment?

Yes. We even encourage you to bring a partner, family member, companion, caregiver or close friend. Together, you will hear more, find it easier to ask questions and usually feel better supported. This way, you can discuss it again later and you don't have to remember everything yourself. We understand that this can be a lot to take in. Don't worry, because you don't have to go through this process alone.

How long does the introductory consultation take?

On average, a pre-operative introductory meeting lasts between 30 and 90 minutes. We take plenty of time to explain everything clearly, answer your questions and discuss any concerns you may have. Sometimes we perform a (free) muscle analysis or biomechanical gait analysis to gain clarity about the possible solutions. There is no time pressure; you are our focus.

Can I also meet my future prosthetist?

Yes, that is usually the intention. We try to ensure that you meet the prosthetist – orthopaedic technologist who will continue to support you after the operation. This creates trust and makes the subsequent collaboration smoother. In some cases, this is not yet possible, but we will ensure a smooth transfer.

Will decisions about the prosthesis be made during the consultation?

No, no final decisions will be made during this consultation. It is an informative and exploratory meeting. You will be explained the options, but the actual measurements will only be taken after the operation, once the residual limb has healed. We wait until your body and the stump have recovered sufficiently to make a perfectly fitting prosthesis for you.

What if I am not emotionally ready for such a conversation?

We completely understand. An amputation is not something to be taken lightly. You don't have to know or understand everything right away. The ACC team will help you step by step, at your own pace. We provide a safe environment where emotions are allowed and nothing is mandatory.

Can I also talk to someone who has already been through this?

Yes, definitely. We can put you in touch with an expert or fellow sufferer who has undergone a similar amputation. This can be extremely valuable! In our experience, hearing from someone who can speak from personal experience about what it is like to live with a prosthesis and what remains possible is often very inspiring.

When should an introductory meeting be scheduled in the event of amputation?

Ideally, we schedule this introductory meeting as soon as possible after your doctor has discussed amputation with you. This can be during the diagnostic process, but also as soon as it becomes clear that amputation is (probably) necessary. The pre-operative introductory meeting with your prosthetist-orthotist should, as the name suggests, preferably take place before the operation. We recommend that you contact us as soon as possible.

In emergencies (e.g. in the event of a serious accident), there may not be time for this consultation with your future prosthetist. However, even in acute situations, we at Amputee Care Centre are flexible and can even visit you in hospital, subject to request and availability.

Where can I go for an initial consultation with a prosthetist?

At the Amputee Care Centre, every prosthetist – orthopaedic technologist is supported by a team of experts in prosthetics and bioengineering. The introductory consultation usually takes place with a prosthetist-orthopaedic technician or prosthesis coach at our prosthetics centre in Genk (Belgium), but can also take place at your home, rehabilitation centre or hospital if necessary.

Can you help me get in touch with other amputees?

Yes. If you would like, after a personal introduction and evaluation, we can put you in touch with someone who has previously undergone an amputation and now lives with a prosthesis. They can share their story with you and give you practical tips. At the Amputee Care Centre (ACC), we often see that this is hugely inspiring in terms of realising what is possible.

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